Refunds and Returns

Satisfaction Guarantee

We stand behind everything we sell with a 100% Satisfaction Guarantee – if you are not satisfied with your purchase for any reason or you would like to exchange or upgrade your device for a different unit, simply return the product with its included accessories and packaging. We’re happy to accommodate your request within 30 days of receiving your device.


If the product is returned in accordance with this Return Policy, we’ll credit your original payment method used to make the original purchase and any applicable taxes (excluding shipping and handling charges unless otherwise specified). You can expect your refund usually within 10 business days of receipt at our warehouse.

Exchange or Upgrade

If you are unhappy with the size of your device, we are happy to exchange or upgrade your device for another one of our units. Please note that if you choose to exchange it for a different device, we will refund you the difference between the two devices (including the original discount code or promo code you applied). To upgrade the unit, you will be required to pay the difference between the price of the old unit and the price of the new one (including the original discount code or promo code you applied).

Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your device to request a return. To be eligible for a return, your item must be in the same condition that you received it and in its original packaging. To begin a return or exchange, please fill out the form below.

Request a Return

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